Heat pump support

Help with heat pump fault codes, common problems, and day-to-day questions.

If you’re ever unsure or something doesn’t feel right, it’s always best to speak to a qualified engineer.

Heat pump fault codes

A Mitsubishi Ecodan on a patio outside, with the text 'Error and Fault Codes' across the image

Mitsubishi Ecodan Error and Fault Codes Guide

Explore our detailed guide on Mitsubishi Ecodan error codes and fault codes, complete with troubleshooting steps to get your heat pump running efficiently

A Daikin Altherma on the patio with text 'error and fault codes' over the image

Daikin Altherma Heat Pump Error and Fault Codes Guide

Explore our comprehensive guide to Daikin Altherma heat pump fault codes, complete with descriptions, causes, and troubleshooting steps for quick fixes and long-term reliability.

A picture of the Vaillant manufacturing plant with an engineer doing work on an Arotherm Plus, with the text fault codes

Vaillant Heat Pump Fault Codes Guide

Learn how to fix common Vaillant heat pump fault codes, including models like the Vaillant aroTHERM Plus. Discover troubleshooting tips, code meanings, causes, and DIY fixes.

The words Fault Codes, with the Ideal Logic Air heat pump, cylinder, halo controls all in the picure

Complete Guide to Ideal Logic Air Heat Pump Fault Codes

Discover the full list of Ideal Logic Air Heat Pump fault codes, including meanings, troubleshooting tips, and fixes. Learn how to resolve common heat pump issues quickly.

Common heat pump questions

Large egg timer with the sun setting in the background

How Long Do Heat Pumps Last?

Air source heat pumps typically last 20-25 years, much longer than gas boilers. Find out how to extend their lifespan and find the longest lasting heat pumps.